| |  | Software McAfee Total Protection 2008 - 3 User [OLD VERSION] |  | | | | | | | | | | Rating:  - McAfee Total Protection
I am very pleased with this product. It was exactly what I wanted and I had no trouble loading it into my computer. I have had no problems with it and it is working just the way it is supposed to. I highly recommend it.
Rating:  - Hard to cancel
I switched to a mac so I no longer have to worry about viruses.
McAffee only issues refunds within the first 30 days, so I didn't even consider it.
Several months later I received an email from McAffee several months later that I'd been charged $39.95 for my autorenewal and I spent about 30 minutes trying to cancel it. For me, that is unacceptable.
First I went to the website, and realized you CAN'T cancel on the website.You have to chat, email, or talk with a customer service representative.
I tried to "chat" but after submitting my request they required that I download the chat software.But they don't support Macs.
So then I tried the telephone, fortunately I was within their business hours. From the McAfee website:
"Telephone Customer Service
To speak with a Customer Service representative, call 866-622-3911. You may be asked for your registered email address and order number. Telephone charges may apply.
Average contact length: 10 minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific"
I called and there was a slight language barrier, but we were able to communicate.
The customer service representative tried to convince me to use the virus software on my new computer, the Mac.They do make some sort of Mac virus software, but to my knowledge viruses on Macintosh's are extremely rare.I'm not sure what they are selling.
They were unable to process my refund because "right now our refund processing system is down."
They said they will call me back.
Rating: - Like Driving a Tank, Instead of a Car
Yes, you will be safer in a tank than a car, but will take you forever to get there.
Horrible in terms of slowing down computer. I have been using NO virus software for 5 years without any problems. I decide to protect my two computers (both a year old) with software, and after installing this software, my computer runs at 1/4 the speed. If you want to run more than 1 internet explorer, forget it. Im better off taking my chances getting a virus and moving "stress free" through my searches, than being safe yet moving so slow.
Rating: - McAfee -- great protection little annoyance
I have been using McAfee Total Protection on my desktop and a Norton product on my lap top.I'll admit I'm lazy.I want to set it up to do gaurd my computer, do updates seamlessly, and fix a range of "no brainers" w/o me having to do much.I also want it to not pop up and ask me questions every time I run a program.
I feel this program strikes a good balance of Great Protection and running in the background w/o a lot of user actions being required.
Rating:  - Good product that provides protection but slows your computer down horrifically
Ten years ago when the company I worked for suffered from a Word Macro virus infection the network administrator installed McAfee as the solution and it worked. That was the last virus infection we suffered through. The administrator sold me on McAfee and I used it for years. Lately, and this product reinforces this, I have altered my opinion regarding the quality of the protection it provides.
While it still provides solid protection against the majority of malware buzzing around the Internet and the supporting data files are regularly updated it runs so slow that it can be infuriating. It becomes difficult to perform any work with an open application when any segment of the McAfee package is running.
Since the days I referred to in the first line, I have become much more knowledgeable in the area of malware and computer security. I now have better luck by doing the following:
*) Being very cautious in what I do online
*) Always use the malware protections provided by my online service provider.
*) Using an effective firewall on my computers that runs 24/7
*) Using other virus scanning software (plural) that I run on my time
I came to the conclusion some time ago that the actions listed above are superior to using McAfee products and this one did nothing to change my mind. Once I examined it for review, I immediately uninstalled it.
This product was installed on an XP machine for examination.
| | < Previous | 1 2 3 4 5 6 7 8 9 10 11 | Next > |
| | | |  | | | | | | | | | | | | | | | |
| | | | | 
2004-2007 Copyright © , All right reserved.
the website powered by web hosting. |
|
|
